Lessons in Leadership: Diffusing Situations Effectively
A Principal's Reflections
SEPTEMBER 15, 2024
Effective leadership is not just about setting goals, improving pedagogy , and making decisions; it's also about managing relationships and resolving conflicts. Adaptability, inspiring trust, and leveraging an empathetic lens are crucial elements for a positive resolution (Kouzes & Posner, 2017; Goleman, 1988; Tannenbaum & Schmidt, 1973). As a leader, your ability to defuse the situation and restore calm can have a profound impact on the learning environment in your school or district.
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